Order your new bathroom online for delivery across London & the UK

All you need to know about our convenient shipping and delivery service.

Dispatch information

For your convenience, City Bathrooms is able to offer bathroom product delivery to most addresses in the UK without incurring any additional charges. A few exceptions do apply but these will always be specified clearly at the time of purchase.


We generally dispatch items within 1 day of receiving the cleared payment. To enable us to offer our clients a prompt and speedy service, all deliveries are to the door only and are ‘one-man’ deliveries. We deliver using our own fleet within the Greater London area. All others orders are delivered by courier, usually within a specified three-hour time frame. We only ship to the confirmed home address as per the order details. Our courier company delivers to certain postcodes on certain days, however, please allow up to 7 days for the item to arrive. All items are in stock unless otherwise stated. If your selected items are not in stock, they can take up to 10 days to be delivered, although it is usually sooner than this.


Build your bathroom online for fast delivery

The bathroom product delivery prices quoted in the listings are for mainland UK only. Additional charges may apply if you live in outlying areas such as the north of Scotland or in the Cornwall/Devon region.


As with all deliveries, please ensure that you thoroughly inspect your product for any damage immediately upon receipt of the goods, before signing for the delivery. In the unlikely event that the product is damaged, we advise you to refuse the order and request that the courier returns it. Please note that once you have signed for the goods, we cannot accept any further responsibility for damages. City Bathrooms does not deliver to NI or outside the United Kingdom.

Collect your goods from our showroom

You can get inspiration for your bathroom online and pick up your products in person! Collection of your goods in person from City Bathrooms’ London showroom is possible six days a week. You can contact us on 020 8504 5152 to arrange a time to pay for and collect your items. There is no charge for collection. These terms and conditions are subject to change and they do not affect your statutory rights as a customer.

To arrange for the delivery and installation of your products, call our London showroom on 020 8504 5152

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